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Jay came to Philly for a tow and quickly figured out a way to get our SUV out of a parking garage and onto the truck. He made contact with the car dealership to help expedite an easy repair on our car and get us back rolling without having to leave the car overnight. Good knowledge of general problem solving and great customer service with a smile. Jay’s a good guy! Keep him on the road for us all owning SUVs that inevitably succumb to modern automotive technology.