Hands down the best auto body experience you can get. Given how much it costs, I’m incredibly particular with my vehicle and notice every little detail (good or bad). I was rear-ended and after examination would require 98 total parts to fix. Direct Paint & Collision did the estimate, the replacement parts, repairs, painting, diagnostic testing, everything needed to restore it to its original condition.
They ordered all OEM parts, refused any parts that were shipped from the manufacturer and weren’t correct to the car’s VIN (super important they won’t just slap on any part that comes), communicated with me DAILY on updates and status. Most importantly, they answered all my many questions (which also came daily) and made me feel comfortable/positive about a very negative situation (car accident).
Everyone at Direct Paint is a pleasure to work with. Very knowledgeable in their area of expertise. My car is a brand new 2020 Mercedes and what I would consider a complex vehicle given the many (although unnecessary) amount of parts for simple things like a bumper. With that being said, these guys took care of it with no problem and the car literally looks better than before the accident.
The detailed, washed, buffed, and cleaned the entire inside/outside of the vehicle as well. The total estimation for completion was 3 weeks and they did it less than 2. I would highly recommend considering these guys if you have the option.