Auto Body Shop Reviews

Jay came to Philly for a tow and quickly figured out a way to get our SUV out of a parking garage and onto the truck. He made contact with the car dealership to help expedite an easy repair on our car and get us back rolling without having to leave the car overnight. Good knowledge of general problem solving and great customer service with a smile. Jay’s a good guy! Keep him on the road for us all owning SUVs that inevitably succumb to modern automotive technology.

Excellent! The guys kept me informed as to what was going on with my car. Super friendly and professional. Would definitely recommend!

What a great experience I had with Direct Paint and Collision from start to finish. Every person I dealt with was helpful, friendly, and honest. The car looks amazing. The work was completed much faster than I thought it would take. No one wants to be in an accident and have to deal with all the stuff that goes along with it, but they made the process super easy.

Hands down the best auto body experience you can get. Given how much it costs, I’m incredibly particular with my vehicle and notice every little detail (good or bad). I was rear-ended and after examination would require 98 total parts to fix. Direct Paint & Collision did the estimate, the replacement parts, repairs, painting, diagnostic testing, everything needed to restore it to its original condition.

They ordered all OEM parts, refused any parts that were shipped from the manufacturer and weren’t correct to the car’s VIN (super important they won’t just slap on any part that comes), communicated with me DAILY on updates and status. Most importantly, they answered all my many questions (which also came daily) and made me feel comfortable/positive about a very negative situation (car accident).

Everyone at Direct Paint is a pleasure to work with. Very knowledgeable in their area of expertise. My car is a brand new 2020 Mercedes and what I would consider a complex vehicle given the many (although unnecessary) amount of parts for simple things like a bumper. With that being said, these guys took care of it with no problem and the car literally looks better than before the accident.

The detailed, washed, buffed, and cleaned the entire inside/outside of the vehicle as well. The total estimation for completion was 3 weeks and they did it less than 2. I would highly recommend considering these guys if you have the option.

I can’t even put in words how incredible this place is. Tom was the best person to work with and was so helpful. My car looks brand new after extensive damage from a car accident. They took their time and fixed every dent and scratch they could find. It looks like the first day I got it. They even detailed the inside as well. I could go on about how amazing this place is. The whole ordeal from the accident was the worst but Tom and everyone at Direct Collision was the only consistent and reliable part during the whole process. I recommend this place to everyone.